Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT
928
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Beversbrook Medical Centre
2022-07-27
Person
5
5
0
27th July 2022
Caring, listening. Good care
Suggested improvements
None
28th July 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient - Thank you for taking the time to write this positive review. It is welcomed and most appreciated. With best wishes - Julie - Patford House Partnership
Beversbrook Medical Centre
2022-07-26
Person
4
5
0
26th July 2022
I went through Doctorlink and was given an appointment. However I felt I needed to be seen quicker. Gemma,the lovely receptionist, dealt with my worries in a confidential manner and listened to what I had to say. I then received another appointment for the next day.
(Thank you Gemma! Very much appreciated)
Dr. Oraegbuna was also very lovely!
Keep up the great work.
Suggested improvements
While I understand the use of Doctorlink, I feel it's not the best system.
It doesn't give you an opportunity to explain things.
eg.I had a gynaecological issue which really worried me because I have previously had problems. Nowhere could I get that point across. So my appointment was made for 10 days later. Until I spoke to Gemma.
27th July 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient - Thank you for taking the time to offer this feedback - it is welcomed and much appreciated. I shall be sure to let Gemma and Dr Oraegbuna know of your kind comments. Doctorlink is currently being re-assessed and we are hoping to offer enhancement in the not too distant future. With best wishes - Julie - Patford House Partnership
Beversbrook Medical Centre
2022-07-22
Person
5
5
0
22nd July 2022
Laurie the Nurse Practitioner was really lovely.
She was understanding caring and offered me good guidance and support for my HRT.
She is an asset to this group practice.
Her invaluable service and years of nursing practice shone through.
Thank you Laurie
Suggested improvements
None
25th July 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient - Thank for taking the time to write this positive review, it is welcomed and much appreciated. I will be sure to share it with Laurie, she will be delighted to hear your comments. With Best Wishes - Julie Taylor - Patford House Partnership
Beversbrook Medical Centre
2022-07-22
Person
4
5
0
22nd July 2022
Dr Hughes, was lovely she listened and then we discussed options. And I feel like we came to a good conclusion and felt like I was part of the decision on a way forward. Thank you soo much. A really wonderful team.
Suggested improvements
I understand that you are under a lot of pressure after covid so, nothing.
22nd July 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient - Thank for taking the time to write this positive review, it is welcomed and much appreciated. I will be sure to share it with Dr Hughes. With Best Wishes - Julie Taylor - Patford House Partnership
Beversbrook Medical Centre
2022-07-14
Person
4
5
0
14th July 2022
After my appointment today I went across to the library
And was very surprised to see your stand offering help to patients very clever
Suggested improvements
Make it easier to make appointments
15th July 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient - Thank you for taking the time to write this positive review. It is most welcomed and appreciated. We hope to be doing more in community venues to support all patients in all areas and appointment access is high on our agenda with improved access being a priority. With best wishes - Julie Taylor - Patford House Partnership
Resources
Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s